Image One Facility Solutions, Inc.(Image One) respects your privacy. We do not collect personally identifiable information about you unless you voluntarily provide it, such as when you provide email contact information to subscribe to the Image One email list newsletter, send feedback to Image One, register for one of Image One’s courses or respond to a survey. If you voluntarily provide your email address or other contact information, we might also use it to inform you of changes to Image One, to survey you about your use or opinion of Image One, or to ask for your support. At your request, we will remove your contact information from our files.

We do not make your contact information or any other personally identifiable information available to anyone outside IMAGE ONE or its service providers (who use the information only for authorized IMAGE ONE purposes) unless we are legally required to do so.

In addition to the above, we collect certain anonymous (non-personally identifiable) information to help us improve the IMAGE ONE web site and to evaluate the access and use of IMAGE ONE materials and the impact of IMAGE ONE on the worldwide educational community:

We collect information you provide about your use of and satisfaction with IMAGE ONE through email you send us, through the IMAGE ONE feedback form, and through IMAGE ONE surveys, whether or not you voluntarily include your contact information.

We may use web analysis tools that are built into the IMAGE ONE web site to measure and collect anonymous session information.

We also use “cookies” to improve your IMAGE ONE web experience and to collect anonymous information about how you use IMAGE ONE. However, cookies are not required for IMAGE ONE use. If your browser is configured not to accept cookies, you will still be able to access IMAGE ONE and its content.

When we report information about IMAGE ONE access, use, and impact, we report aggregate, non-personally identifiable data. Occasionally, we report quoted feedback from users. We do not attribute feedback to specific individuals unless we obtain permission to use that person’s name along with the feedback.